4x More Contact Form Inquiries at 47% Lower Cost per Form

After BoBella took over Google Ads, recorded Contact Form conversions grew from 111 to about 445 a quarter for this Maryland design-build firm.

Whole-house remodel · Glickman Design Build portfolio

Client Type

Home Design, Remodel & Build Firm

Industry

Home Services / Construction

Based In

Rockville, Maryland

Services

Google Ads, SEO, Google Business Profile, Website

Campaign Period

Jul 2022 – Oct 2026 (52 months)

The Results at a Glance

+ 0 %

Contact Form conversions

111 → about 445 per quarter

- 0 %

Spend per Contact Form

vs. the quarter before BoBella

0 %

Average cost per click

more clicks for the budget

0 x

More ad clicks

1,397 → 8,835 per quarter

Source: Google Ads · Apr 1–Jun 30, 2022 (quarter before BoBella) vs. Apr 1–Jun 30, 2024

About Glickman Design Build

Glickman Design Build is an award-winning residential design, remodel and build firm based in Rockville, Maryland. For nearly 50 years it has served homeowners across Maryland, Northern Virginia and Washington, D.C.

Signature Design

Upscale remodeling, additions, kitchens, bathrooms and whole-house renovations.

Accessible Design

Aging-in-place, universal design and mobility solutions for families with special needs and aging adults.

Where the Account Stood Before BoBella

Home remodeling is a high-value, long-consideration purchase, so every inquiry counts. BoBella took over Google Ads in July 2022. The quarter right before that is our baseline. The oldest data in the account, from 2019, shows how far it had already come.

Oldest available

Aug–Oct 2019

44

Contact forms

1,369

Clicks

3.21%

Form rate

Baseline · quarter before BoBella

Apr–Jun 2022

111​

Contact forms

1,397

Clicks

7.95%

Form rate

Matching Every Search to the Right Service

Google Ads

Campaigns grouped homeowner searches by service line: kitchen remodeling, additions, accessible design and in-law suites. Each ad sent visitors to the matching service page and pushed consultations and the design-build process.

SEO

Improving visibility for high-intent remodeling searches across MD, VA and DC, focused on additions, kitchen and whole-home remodeling, accessible design and aging-in-place. Built on location-specific keywords, on-page optimization, internal linking and local search.

Real ads from the account

Sponsored
The bump-out option is perfect for a bedroom, bathroom, or kitchen addition.

313 clicks · 49.5 conversions

Sponsored
What you may need are modifications that are high on safety, style, and function.

290 clicks · 44 conversions

Sponsored
Our team both designs and builds your remodeling project.

265 clicks · 39 conversions

Ad activity from Apr–Jun 2024, Google Ads.

[“Before” screenshot — GA4 traffic or Search Console baseline, with date range]

[Short problem headline — e.g. Invisible on Google, overspending on ads]

[2–3 sentences describing the situation before BoBella — what wasn’t working and what it was costing the business.]

What We Built

0

Active campaigns

Search plus Performance Max

0

Service ad groups

One per remodeling service

0

Unique ads

Mostly responsive search ads

0

Landing pages

Service-specific destinations

Audit & Tracking

[GA4 + GTM setup, call tracking, conversion goals, site & ads audit.]

SEO Foundation

[Technical fixes, on-page optimization, local SEO & Google Business Profile.]

Content & Authority

[Service / location pages, blog content, citations and backlinks.]

Paid Search

[Google Ads restructure, keyword targeting, ad copy testing, landing pages.]

Account inventory with delivery, Apr–Jun 2024.

Beyond paid search

Timeline

Aug–Oct 2019

Oldest complete account data

Apr–Jun 2022

Baseline: 111 contact forms

July 2022

BoBella takes over

Apr–Jun 2024

Peak: about 445 contact forms

A Search Strategy Built Around Leads

[1–2 sentences on the overall approach — how SEO and Google Ads worked together toward the client’s goals.]

SEO

Google Ads (PPC)

Month 1

Audit & setup

Months 2–3

Build & launch

Months 4–6

Optimize & scale

Ongoing

Monthly reporting

More Inquiries, Lower Cost per Inquiry

Compared with the quarter before BoBella, Contact Form conversions grew about 4x while spend roughly doubled, so each form cost 47% less. Much cheaper clicks drove most of that gain.

Contact Form conversions per quarter

Aug–Oct 2019 44
Apr–Jun 2022 · before BoBella 111
Apr–Jun 2024 · with BoBella ~445

Same named Google Ads conversion action in all three periods.

All tracked actions, Apr–Jun 2024

Contact form
~445
Direction requests
141
Clicks to call
48
GA4 form submits
33
GA4 file downloads
22
Total primary conversions 689

Three matching quarters, side by side

Google Ads metricAug–Oct 2019Apr–Jun 2022
before BoBella
Apr–Jun 2024
with BoBella
Contact Form conversions44111~445
Contact Form rate (of clicks)3.21%7.95%5.04%
All primary conversions44111689
Clicks1,3691,3978,835
Impressions231,19742,2901,302,266
Click-through rate0.59%3.30%0.68%

Compared with the quarter before BoBella, Contact Form conversions grew about 4x while spend roughly doubled, so each form cost 47% less. Much cheaper clicks drove most of that gain.

The proof

[Client testimonial — 2–3 sentences about working with BoBella and the results they saw.]
John Doe
Designer

Want more homeowners reaching out?

Let’s build a Google Ads strategy around the services that matter most to your business.

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